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On-site Pallet Management Services: What You Need To Know

Both retailers and manufacturers can improve their cost position by using effective on-site pallet management services. Here's what to expect in an on-site services program.


Pallet storage warehouseTrue pallet management goes far beyond pallets. While pallets are a critical part of businesses' daily distribution center (DC) workflows, the pallet supply chain touches multiple operational layers. Many companies­ – particularly retailers and manufacturers – find they need a customized solution to realize the full value of their pallet use.

[Short on time? Download a copy of our quick guide to on-site pallet management services for later.]

Over the past year, we've handled over 90 million pallets across a wide variety of industries. We use our expertise to bring tangible value to pallet programs through managed on-site services. In this post, we’ll share more about what to expect in an on-site services program. In our next post, we’ll discuss what these services can do for your business.

What Are On-Site Services?

business logistics starOn-site services are tailor-made solutions that keep distribution center operations running efficiently and bring value to both retailers and manufacturers by improving their cost position. Unlike traditional pallet services, on-site services are hyper-personalized solutions that fit the unique scope and needs of a business.

On-site services include:

  • Pallet sortation, repair and reuse, and “sharking”
  • Labor services: processes and returns, freight handling, yard hosteling, Return to Vendor Platform Processing (RTV)
  • Reverse Logistics Centers (RLC)
  • Recycling services
  • Pallet return & repair
  • Janitorial services
  • Trailer stripping
  • Salvage dock management
  • Management of captive platforms or totes

How Do I Know If My Company Needs On-site Services?

handshakeThis can be a difficult question for retailers and manufacturers alike because, quite simply, you don’t know what you don’t know. That's where 48forty comes in. We evaluate your current operation and identify specific improvements to your current pallet management program. These enhancements work to lower the cost of your pallet program. Oftentimes, we find there is plenty of hidden value waiting to be unlocked.

[The value of recycled pallets is on the rise. Here's how to make sure you're maximizing your income from pallet retrieval transactions.]

To identify opportunities for efficiency, 48forty completes the following steps:

  1. Learn: Before we can present solutions, we have to understand your specific infrastructure. We visit your locations and identify recommendations tailored to your facility design, annual volumes, hours of operation, and space requirements.
  2. Analyze: Based upon our findings in the learn phase, we conduct a detailed analysis that could include facility layout improvements, proposed activities, and more. We’ll present the best solution for your situation.
  3. Implement: Once we've discussed our recommendations, we agree on an implementation plan — including the start date and expectations.
  4. Report: Finally, we determine your reporting requirements, including structure and frequency.

Examples of these improvements include setting up a pallet repair station so staff can complete repairs in-house, implementing an odd-size pallet inspection program, or replacing fork-sort behavior with a hand-sort program. Together, operational adjustments such as these mitigate pallet purchases and lead to increased cost savings for the customer.

Overall, this process gives us insight into your current operation and you a detailed understanding of our services, and more importantly, how they will improve your pallet management. In our post next week, we’ll review the benefits of on-site services.

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Frank-Novotny-48fortyAs Director of Retail Services at 48forty, Frank focuses on maximizing value for customer on-site operations. His experience includes 10 years in the logistics industry, and prior to joining 48forty, 25 years in retail management. Frank holds a Bachelor of Science degree in Business Management from the University of Northern Colorado.